Privacy Policy

1. Introduction

Welcome to ANGZGRO ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using the ANGZGRO application, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our application.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Customer ID, delivery addresses, and preferences
• Transaction Information: Order history, payment information, and purchase records
• Contact Information: Shipping and billing addresses

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, time spent on the app, and interaction patterns
• Location Data: With your permission, we may collect location information to provide delivery services
• Log Data: IP address, browser type, access times, and pages viewed

2.3 Information from Third Parties

• Payment processing information from payment service providers
• Social media information if you choose to link your social media accounts

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process and fulfill your orders, manage your account, and provide customer support
• Communication: To send you order confirmations, updates, promotional offers, and important notices
• Personalization: To customize your shopping experience and provide product recommendations
• Payment Processing: To process transactions and prevent fraudulent activities
• Analytics: To analyze usage patterns and improve our app functionality and user experience
• Marketing: To send you promotional materials about our products and special offers (with your consent)
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions
• Security: To protect against unauthorized access and maintain data security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processors (e.g., Midtrans)
• Delivery and logistics partners
• Cloud storage providers
• Analytics service providers
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share information with third parties when you have given us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission (SSL/TLS)
• Secure password storage using industry-standard hashing algorithms
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure database storage with SQLite encryption

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

• Account Information: Retained while your account is active and for a reasonable period after account closure
• Transaction Records: Retained for accounting and legal compliance purposes (typically 7 years)
• Marketing Data: Retained until you withdraw consent or unsubscribe

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your personal information through your account settings
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Withdraw Consent: You can withdraw consent for data processing at any time
• Location Services: You can disable location services through your device settings

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our application is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our application and store certain information. These technologies help us:

• Remember your preferences and settings
• Understand how you use our application
• Improve our services and user experience
• Provide personalized content and advertisements

You can control cookie settings through your browser or device settings.

10. Third-Party Links and Services

Our application may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services we integrate with include:

• Payment gateways (Midtrans)
• Social media platforms
• Analytics services

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using our application, you consent to the transfer of your information to Indonesia and other countries where we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our application
• Updating the "Last Updated" date at the top of this policy
• Sending you a notification through the app or email for significant changes

Your continued use of the application after any changes indicates your acceptance of the updated Privacy Policy.

13. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific context:

• Contract Performance: Processing necessary to fulfill our contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given explicit consent
• Legal Obligation: Where required by law

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell your personal information.

16. Consent

By using our application, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our application.